Responsible Gaming at 99gt
We believe fun and safety go hand in hand. Our responsible gaming tools are here to help every player in Bangladesh enjoy a healthy, controlled experience.
21+ OnlyOur Commitment to Safe Play
At 99gt, responsible gaming is not just a policy checkbox — it is a core part of how we operate. We serve the Bangladesh market with cricket betting, slots, live casino, and crash games, and we understand that some players may develop unhealthy habits around gambling. Our platform is built with preventive tools and clear guidance so that every session stays enjoyable and within personal limits.
Gambling is intended purely as entertainment. It should never be treated as a source of income, a way to recover lost money, or an escape from personal problems. If at any point gambling stops being fun, 99gt provides the tools and the support to help you step back and regain control. Players must be 21 years or older to access any gambling service on this platform.
Responsible Gaming Tools
Deposit Limits
Set daily, weekly or monthly deposit caps to keep your spending within a comfortable range.
Time-Out Feature
Take a short break of 24 hours, 48 hours, or up to 30 days when you need space from gaming.
Self-Exclusion
Permanently or temporarily exclude yourself from the platform if you feel gambling is no longer healthy for you.
Activity Tracker
View your full session history, total wagering, deposits, and withdrawals at any time from your account.
Reality Checks
Receive automated reminders about how long you have been playing and how much you have spent.
Underage Protection
Access is strictly restricted to adults aged 21 and above. We verify age during account registration.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. Recognising the warning signs early is the first step toward seeking help. Watch out for any of the following behaviours in yourself or someone you care about:
- Spending more money than you can afford on gambling, or borrowing funds specifically to place bets.
- Feeling restless, irritable, or anxious when not gambling, or when trying to stop.
- Chasing losses — continuing to bet in an attempt to recover money that was already lost.
- Hiding gambling activity from family, friends, or colleagues, or lying about how much time or money is spent.
- Neglecting work, studies, family responsibilities, or personal health because of time spent gambling.
Remember: If you recognise any of these signs, it is never too late to reach out. 99gt's support team is available to guide you toward the right resources, including activating self-exclusion or setting strict deposit limits on your account.
How to Activate Your Safety Tools
Setting up responsible gaming controls on your 99gt account takes only a few minutes. Here is how to get started:
- Log in to your 99gt account and navigate to the Account Settings or Player Safety section in your profile menu.
- Choose the tool you need — Deposit Limit, Time-Out, or Self-Exclusion — and follow the on-screen prompts to configure it according to your preference.
- If you cannot find the option you need, or if you want immediate assistance with self-exclusion, contact our support team directly at [email protected] — we will process your request promptly.
Frequently Asked Questions
What is the minimum age to play on 99gt?
Players must be 21 years or older to create an account and access any gambling service on 99gt. We verify age during registration and reserve the right to request identity documents at any time. Underage gambling is strictly prohibited.
How do I set a deposit limit on my account?
Log in to your account, go to Account Settings, and select the Deposit Limits option. You can set a daily, weekly, or monthly cap in Taka. Once a lower limit is set, it takes effect immediately. Raising a limit may involve a short cooling-off period for your protection.
What is self-exclusion and how does it work?
Self-exclusion allows you to voluntarily block access to your 99gt account for a set period or permanently. Once active, you will be prevented from logging in, depositing, or placing bets. To request self-exclusion, contact our support team at [email protected]. Requests are processed within 24 hours.
Can I take a short break without closing my account?
Yes. The Time-Out feature lets you pause your account for 24 hours, 48 hours, 7 days, or up to 30 days. During a time-out your account is suspended — you cannot log in or make deposits — but it remains open and will be automatically reactivated after the period ends.
Is there a helpline I can contact if gambling becomes a problem?
If you feel that gambling is negatively affecting your life, we strongly encourage you to seek support. You can reach our team at [email protected]. Additionally, speaking to a trusted family member, a doctor, or a mental health professional in Bangladesh is always a positive step. Your wellbeing is more important than any game.
Get Help — We Are Here for You
If you are worried about your own gambling habits or those of someone close to you, reaching out is the right move. Our dedicated support team is available around the clock to assist with account restrictions, self-exclusion, or simply to listen. You are never alone in this.
Responsible Gaming Support
Email us any time — we typically respond within a few hours.
[email protected]Play Smart, Stay in Control
When you are ready to play, 99gt offers cricket betting, slots, and live casino — all designed for a safe and enjoyable experience.